Learn How US Connect Works
Why work with US Connect?
A Telecom Broker is a person that acts as an agent to a Business, Non-Profit or Government Entity that is looking to change, upgrade or streamline their telecommunications service(s). The following six items describe what a we can do for you.
Numerous Carrier Options
There are numerous telecom providers out there and they all want your business, whether they deserve it or not. A good Telecom Broker will learn how your business uses telecommunications and represent you to all the vendors that they know can meet your needs. You get to deal with just the us rather than all of the sales people from all the companies that may or may not be able to meet your needs. We have contacts with many carriers and vendors which means we can quickly acquire quotes and information without you having to request it yourself.
Expertise & Experience
A typical telecommunications company can have as much as 50% sales staff turnover each year and end up hiring inexperienced sales people to fill positions. Meanwhile we have had decades of experience in the field, and with our partners.
Telecom Brokers long term success is dependent on the ongoing satisfaction of their customers. Each month, Telecom Brokers get paid a small (residual) commission to manage the telecommunication service of their customers. This ensures that Telecom Brokers/Consultants continue to provide clients with exceptional customer service for years.
US Connect works with vendors everyday and has the contacts and back channel communication lines that are built over years of working with them.
Some telecom providers provide great pricing, but they take forever to install the services, others have poor billing or are unorganized. A good Telecom Broker can explain the good and bad of each carrier and what to expect. To make sure you get best results.
Long term Success
Not Short term waste
Many telecom providers put their sales people under unrealistic sales quotas and end up with pushy unprofessional sales staff and high turnover. US Connect have a vested interest in a customer’s long term success, helping customers make informed educated decisions without the need of sales quotas.